Tshepho’s Piano Lessons website is owned and operated by Tshepho’s Piano Lessons, the data controller of your personal data.
We have adopted this Privacy Policy to explain how we process information collected through our platform and why we collect specific personal data. As we have transitioned into a membership-based platform, you must read this policy to understand how your member account and subscription data are handled.
We are committed to ensuring the confidentiality and security of your personal data.
When you visit Tshepho’s Piano Lessons, we collect two types of information:
1. Device Information
Automatic Collection: Information about your web browser, IP address, time zone, and installed cookies.
Interaction Data: The individual web pages or lessons you view, referral sources (search terms/websites), and how you interact with our content.
2. Membership & Account Information To provide you with a personalised learning experience and manage your subscription, we collect information you provide during registration, including:
Identity Data: Name, surname, and contact details.
Account Credentials: Usernames and password data (stored securely).
Subscription Data: Plan type, membership status, and learning progress.
Payment Information: While we collect billing addresses, your full credit card details are generally processed by our secure third-party payment gateways.
Our primary goal is to provide a seamless educational experience. We process your data for the following reasons:
Membership Fulfillment: To create your account, manage your subscription tiers, and provide access to exclusive piano lesson content.
Communication: To send you essential account updates, newsletters (if opted-in), and respond to support requests.
Security & Maintenance: To identify potential abuse, protect member accounts, and establish statistical information regarding website usage to improve our lessons.
Contractual Necessity: To fulfill the agreement we have with you as a paying or registered member.
If you are a resident of Europe (or regions with similar protections like South Africa’s POPIA), you have specific rights regarding your personal data:
The right to be informed and the right of access.
The right to rectification (fixing errors).
The right to erasure (“the right to be forgotten”).
The right to restrict or object to certain processing.
The right to data portability.
Rights related to automated decision-making and profiling.
If you wish to exercise any of these rights, please reach out to us using the contact information below.
Note: We process your information to fulfill contracts (such as your membership) or to pursue our legitimate business interests. Please be aware that your information may be transferred outside of your home region, including to Canada and the United States, for processing.
External Links Our platform may contain links to other websites (e.g., sheet music resources or external videos). We are not responsible for the privacy practices of these third parties and encourage you to read their individual policies.
Payment Processing For memberships, we use third-party payment processors. We do not store your full financial details on our local servers; these are handled by industry-standard, encrypted payment providers.
We secure the information you provide on computer servers in a controlled, secure environment. We maintain administrative, technical, and physical safeguards to protect against unauthorized access or disclosure. However, please remember that no transmission over the Internet or wireless network can be 100% guaranteed.
We will disclose any information we collect if required by law (such as to comply with a subpoena) or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or to respond to a government request.
If you have questions about this Policy or your personal information, please contact us: